We only thrive if you donate to us. We will collect your unwanted furniture and white goods (cookers, washing machines, dishwashers, fridges and freezers only) from you for free as long as they are in a suitable condition. Bear in mind that we sell your items to others, so if their condition means you wouldn’t buy them yourself, then they’re probably not suitable for us.
We will collect items for free from you if they meet our criteria of suitability and fire safety. We sell your unwanted items to others, so if their condition means you wouldn’t buy them yourself, then they’re probably not suitable for us.
We will not collect computer equipment, TVs, DVD or video players.
If our team decide your items do not meet our criteria, we will not collect them. Their decision is final.
We cannot offer a guaranteed collection time. We will give you an estimated arrival time with one hour slots. If you are not present when we arrive to collect your items, we will charge you if you want us to return and collect them at another time.We will ask for a donation toward our fuel costs.
Floor coverings can be damaged when heavy items such as washing machines are removed. Whilst we take every reasonable precaution when removing goods, occasionally some damage to floor coverings is unavoidable. We do not accept responsibility for such damage. If you are unwilling to accept this condition, we will not remove or collect any items. You must ensure that you protect or remove floor coverings to avoid damage.If you’re not happy with our conditions, then Wiltshire Council offer a bulky collection service (www.wiltshire.gov.uk/rubbishrecycling/householdwaste/bulkywaste.htm). They currently charge £22.
“Just want to say a BIG THANKYOU for such a great service. My SMEG fridge looks great in my new Kitchen and it works a treat! 6 months and still super cool! Keep up the good work.”
“I bought a Zanussi Washing Machine from KFR, it stopped working after a month, KFR replaced it and now all works well, Excellent Warranty service”
"Thanks KFR for helping me clear my garage out! Now that the extra freezer and tumble dryer is gone I can finally setup my pool table! Happy days! Excellent customer care”
“I am writing to you to thank you for my tumble dryer, my cooker and my bed. Being disabled I have to find a place where I can get things that I need at a reasonable price and I am very grateful that you were able to help me. I would have no hesitation in recommending you to other people that I know.”